Shipping Policy
Shipping Methods:
We use UPS, and USPS as our primary shipping carriers;
Acts of God
Deliveries that are delayed due to Acts of God, or weather conditions that are beyond the shipper’s control will not be granted any shipping (full or partial) refunds.
Order Cancellations
Once the shipment has shipped. We can not cancel your order. We will refund the price o the product if the item is returned within 10 days. Shipping costs are not refunded.
Incorrect Address and Re-Routed Packages
UPS charges a fee for rerouted packages. We reserve the right to charge a flat fee of $15.00 for shipments that we must re-route due to customer error. In addition, the customer will not be eligible for any service guarantee refund.
International Orders
We do not ship outside the USA.
Return Policy
If you purchase The Urinator and have not opened it and need to return it.
The Urinator must be in a new and unused condition.
Notify us within 10 days and return to us within 30 days. We will refund you the sale price. We can not return shipping costs.